Tech Driven, Human Enabled
Project Info
Client: PwC Emerging Tech
Date: 08/2018 – Current
Category: Brand & Content Strategy; Copywriting; Editing; Creative Leadership
I provide content and marketing support to a brilliant and delightful group of tech-driven problem solvers at PwC.
PwC’s Emerging Technology Group (EmTech) faced an ambitious goal: pivot the company’s image as yesterday’s accounting firm into a leading tech-driven products and services company—helping clients harness what’s next in tech to solve their business needs for today and tomorrow.
They also needed to increase the group’s visibility internally (PwC is a global network of firms), an equally difficult task for a busy bunch of innovating and consulting technologists.
Joining a tight internal brand awareness team, I incorporated design thinking practices to develop an end-to-end content strategy supporting the group’s bold marketing and brand goals. First, bringing empathy and customer-first perspective to tech-enabled solutions in artificial intelligence, internet of things, virtual reality, blockchain, and more. Then, aligning all the messaging back to the core Essential Eight Technologies and Convergence themes.
With a shared belief in teaching others how to fish, the senior marketing manager and I developed templates, style guides, and workflows to turn the group into a content-generating machine. I coach and mentor technologists of all levels in storytelling and presentation skills, as well as lead and support cross-discipline projects—including executive communications, sales enablement, PR, events, co-branding, learning and development, and research—to ensure we deliver consistent, compelling content and experiences that resonate. Internally and externally.
In addition, I write and copyedit thought leadership, presentations, web copy, sales playbooks, technology playbooks, go to market collateral, video scripts, storyboards, data visualizations, training programs, social media posts, and whatever-ything else they need.
Highlights
- Deep audit of internal and external content.
- Conduct stakeholder interviews and user research.
- Reorganizing, repositioning and streamlining internal content from multiple platforms.
- Provided leads, talking points and coached Emerging Tech speakers participating in PwC's Tech While You Trek podcast.
- Contributing to the team culture by leading remote cocktail and cooking classes.
- Develop content governance plan and workstreams.
- Developing 2020 Convergence themes in collaboration with EmTech's Research team
- The Responsible AI toolkit (more to come!)
- Hyperconnected Networks video, playbooks and decks
- Copyediting landmark VR report and website
- Led training on "Persuasive Presentation Skills" highlighting design thinking, storytelling and tech-specific marketing practices.
- Created Oculus-sponsored Harvard Business Review webinar content on VR training for EmTech lead partner.
- Provided leads, talking points and coached Emerging Tech speakers participating in PwC's Tech While You Trek podcast.
- Contributing to the team culture by leading remote cocktail and cooking classes.